Fraud Protection
We take fraud, scams, and deceptive practices seriously.
Unfortunately, scammers create fake websites, emails, online articles, and social media accounts that impersonate Finex Energy. We take your privacy seriously and want to share some steps you can take to protect yourself and your family against common scams.
Always Check the Email Address
It is always helpful to verify that an email is from Finex Energy.
An official email from Finex Energy will always come from one of
the following:
If an email looks strange to you, do not click on any links or attachments. Please send the suspicious emails to fraud@myweb.com. A member of our support team will help you determine whether the email is legitimate.
Protect Yourself Against Scams
Finex Energy will never ask you for personal information
(passwords, bank accounts, etc.) through email, SMS, or social
media. Common tactics used by scammers include:
If you encounter anything suspicious, please submit details to fraud@finexenergy.com. A member of our support team will assist you.
Avoid Phishing Schemes
Bad actors sometimes pose as legitimate Finex Energy
representatives and attempt to acquire sensitive information such as
bank accounts or passwords. They might request that you log in to
sites that look like myweb.com but have different domain names. Tips
for spotting phishing schemes include:
Contact fraud@finexenergy.com if you have any questions about phishing. A member of our support team will assist you.
Identifying Misinformation
Sometimes scammers attempt to disparage businesses with false or
misleading online content. The rise of generative AI tools has only
increased this risk. Keep in mind:
When in doubt, ask us for assistance.
Have Questions?
We are here to help. If something seems suspicious, we want to know.
Please contact us at
fraud@finexenergy.com.