Your Privacy is Our Priority

Privacy Policy
Finex Energy is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, process, and safeguard your information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and applicable Financial Conduct Authority (FCA) regulations.

1. Information We Collect
We may collect and process the following categories of personal data:

• Identity data (full name, date of birth, government ID)
• Contact data (email address, phone number, residential address)
• Financial data (bank details, transaction history)
• Technical data (IP address, browser type, device information)
• Verification data required for AML/KYC compliance

2. How We Use Your Information
We process your personal data only where we have a lawful basis to do so, including:

• To perform a contract with you
• To comply with legal and regulatory obligations (including FCA, AML, and KYC requirements)
• To prevent fraud, financial crime, and unauthorized access
• To improve our services and website performance
• Where you have provided explicit consent

3. Regulatory Compliance
As a company operating within regulated financial markets, we may be required to retain and process personal data to comply with Financial Conduct Authority (FCA) rules, anti-money laundering (AML) laws, and counter-terrorist financing regulations. This may include identity verification, transaction monitoring, and reporting obligations.

4. Data Sharing
We do not sell your personal data. However, we may share your information with:

• Regulatory authorities and law enforcement where required by law
• Identity verification and compliance service providers
• Payment processors and banking partners
• Professional advisers (legal, audit, compliance)

5. Data Security
We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. These include encryption, secure servers, and access control protocols.

6. Data Retention
We retain personal data only for as long as necessary to fulfill legal, regulatory, and contractual obligations. Financial regulatory requirements may require us to retain certain records for a minimum statutory period.

7. Your Rights
Under UK GDPR, you have the right to:

• Access your personal data
• Request correction of inaccurate information
• Request erasure where legally permitted
• Restrict or object to processing
• Request data portability
• Lodge a complaint with the Information Commissioner’s Office (ICO)

8. International Transfers
Where personal data is transferred outside the United Kingdom, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses.

9. Changes to This Policy
We may update this Privacy Policy periodically to reflect regulatory changes or operational updates. The latest version will always be available on our website.

10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at privacy@finexenergy.com.